Closed Memorial Day

In observance of Memorial Day, STAR Transit will be closed Mon., 5/27. This includes demand response, STARNow as well as all fixed route service.
We will operate the GoLink Inland Port Connect zone. The Call Center will be open 6 am – 6 pm, to book GoLink trips only. To book trips outside of this time, use the GoPass App.
For more information call 877-631-5278 or visit https://www.startransit.org/2024-holidays/.

STAR Transit Celebrates Rider Appreciation Week, April 22–28

For Immediate Release

TERRELL, TX — Apr. 16, 2024 — STAR Transit is pleased to announce the kickoff of Rider Appreciation Week, April 22–28.  The celebration features free rides and other giveaways.

“Rider Appreciation Week is about expressing our gratitude to the communities we serve.  All rides will be free from April 22–28,” said Kim Britton, STAR Transit’s deputy executive director.  “Riders across Kaufman County, Rockwall County, Balch Springs, Cedar Hill, DeSoto, Duncanville, Hutchins, Mesquite, and Seagoville should watch for our staff, who will surprise lucky riders with free giveaways.”

“We want to thank our riders for continuing to trust us with their mobility needs,” said Tommy Henricks, STAR Transit’s executive director.  “For over four decades, STAR Transit has provided safe, affordable, and convenient transportation to North Central Texas, and we deeply appreciate our riders’ constant support.”

Riders are encouraged to post selfies on their social media pages throughout the week, using the hashtag #STAppreciatesMe.  STAR Transit will post pictures on the STAR Transit Facebook (facebook.com/startransit) and Instagram (instagram.com/startransit_official) pages.

For more information on STAR Transit, visit STARtransit.org or call 877-631-5278.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth-largest transit agency in the North Central Texas region—and the largest not funded by sales tax.  Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses.  STAR Transit provides safe, affordable, and convenient transportation to the general public, seniors, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, entertainment, and more.  Over 100 employees are responsible for providing more than 215,000 rides annually.  The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

STAR Transit closed Good Friday and Easter Sunday

In observance of Good Friday and Easter Sunday, STAR Transit will be closed Friday, March 29th and Sunday, March 31st

The following services will not operate, Fri., March 29th:

  • Demand Response (Dial-A-Ride)
  • STARNow
  • Fixed route service (Balch Springs Rte. 101/Hutchins Rte. 401)

GoLink operated by STAR Transit will operate a normal schedule, Friday, March 29th.

The following services will not operate, Sun., March 31st:

  • Fixed route service (Hutchins Rte. 401)

For more information call 877-631-5278 or visit www.STARtransit.org.

New STAR Transit Board Members

For Immediate Release


New STAR Transit Board Members Bring Experience and Dedication to Community

TERRELL, TX — Feb. 23, 2024 — The recent election of Elizabeth Rodriguez-Ross and Maranda Auzenne to the STAR Transit Board of Directors ensures the agency continues to be guided by diverse and experienced leadership, said Executive Director Tommy Henricks in his announcement.

Elizabeth Rodriguez-Ross was elected to fill the Place 6 vacancy left by Debbie Anderson’s retirement from the board.  Rodriguez-Ross currently serves as a council member for the City of Mesquite, where she has been a lifelong resident.  Fiercely devoted to her community, Rodriguez-Ross has served on Mesquite’s Planning and Zoning Board and volunteered for Galloway Elementary PTA, McDonald Middle School PTA, Mesquite Garden Club, Mesquite Elks Lodge, Town East Crime Watch, Somos Tejas, and the Hispanic Women’s Network of Texas (Dallas Chapter).

“Elizabeth’s ongoing community service speaks volumes about her passion for making a positive impact,” continued Henricks.  “Her continued commitment to improving the City of Mesquite and beyond is commendable, and we are excited to have someone with her dedication helping to shape the future of transportation in our region.  We are confident that Elizabeth’s insights and enthusiasm will greatly benefit STAR Transit and the communities we serve.”

Additionally, Maranda Auzenne was elected to the STAR Transit Board of Directors as the Place 2 alternate.  Auzenne is a city council member for the City of Cedar Hill and an accomplished executive-level commercial real estate professional with over 20 years of experience breaking down barriers and advocating for women and diversity in real estate.  Through her long history of community service, she has been a member of the Cedar Hill Planning and Zoning Commission, past chair of the Best Southwest Partnership, and the ICSC Texas State Chair and Marketplace Council Director for Texas, Oklahoma, and Arkansas.

“The addition of Elizabeth and Maranda to our board displays our ongoing commitment to having representation from across the diverse STAR Transit service area,” concluded Henricks.

STAR Transit board members are elected to four-year terms; there are no term limits.  When a seat opens, the organization sends letters to the chief elected official of every county and municipality in the service area, notifying them of the opportunity to nominate an at-large member.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth-largest transit agency in the North Central Texas region—and the largest not funded by sales tax.  Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses.  STAR Transit provides safe, affordable, and convenient transportation to the general public, 60+, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, entertainment, and more.  Over 100 employees are responsible for providing more than 215,000 rides annually.  The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

Closed Presidents Day, Mon., 2/19

In observance of Presidents Day, STAR Transit will be closed Mon., 2/19. This includes demand response, STARNow as well as all fixed route service.

We will operate the GoLink Inland Port Connect zone. The Call Center will be open 6 am – 6 pm, to book GoLink trips only. To book GoLink trips outside of this time, use the GoPass App. For more information call 877-631-5278 or visit https://www.startransit.org/2024-holidays/.

Closed Martin Luther King, Jr. Day

In observance of Martin Luther King, Jr. Day, STAR Transit will be closed Monday, 1/15. This includes demand response, STARNow in Terrell, Kaufman, Forney, Mesquite, Balch Springs, Seagoville, DeSoto, Cedar Hill nor Duncanville as well as all fixed route service. We will operate a regular schedule for GoLink operated by STAR Transit. For more information call 877-631-5278 or visit www.STARtransit.org.

STAR Transit announces Employee and Driver of the Year

 

For Immediate Release

 

TERRELL, Texas — Dec. 18, 2023 — Eight people were recently honored during STAR Transit’s Quarterly Driver Safety Meeting and Employee Appreciation Week.  Teresa Elliott was announced as the 2023 Employee of the Year, and Donna Harwood received the 2023 Driver of Year award.

Nominees for Driver of the Year included Harwood and Yolanda Hamilton. Harwood has been with the agency for over 11 years and drives the STARNow service in Terrell.

“A reliable, hardworking employee is the best gift a leader can ask for,” Antonio Harris, STAR Transit’s transportation director, said. “Donna has been just that for over 11 years.  This award is very well deserved.”

As recipient of Driver of the Year, Harwood received $1,000.

Nominees for Employee of the Year included Elliott, Gary Williams, Kenyatta Lewis, and Jasmine Wynn. Elliott has been with the agency almost 10 years and serves as the project manager.

“Teresa knows how to get stuff done,” Tommy Henricks, STAR Transit executive director, said. “Her attention to detail and determination to see the agency succeed and grow is a huge asset. Congratulations Teresa!”

As the recipient of Employee of the Year, Elliott received $500 and two paid days off.

STAR Transit launched the Employee of the Year and Driver of the Year initiative in September of 2015.

In addition to Driver of the Year and Employee of the Year, the following employees also received recognition.

  • Outstanding Customer Service: Uvet Moss and Kenyatta Lewis
  • Humanitarian Award: Debbie Goggans
  • Outstanding Service: Dale Wilkins
  • Extra Mile Award: Saundra Bates
  • Driver Rookie of the Year: Delisa Galloway

“These programs recognize many of the outstanding employees we have on our team.  Congratulations to all our recipients!” Henricks said.

About STAR Transit.  Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties and businesses.   STAR Transit provides safe, affordable and convenient transportation to the general public, seniors, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, and entertainment, etc. More than 100 employees are responsible for providing over 215,000 rides annually.   The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

STAR Transit announces Holiday Schedule

HOLIDAY SCHEDULE

 Fri., 12/22 (In observance of Christmas Eve)

  • STAR Transit admin office closed/Call Center 6 am – 6 pm, booking GoLink trips only.
  • No Demand Response service.
  • No STARNow service in Kaufman County, Mesquite, Balch Springs, Seagoville, DeSoto, Cedar Hill nor Duncanville.
  • No fixed route service (Balch Springs Rte. 101/Lawnview Shuttle/Hutchins Rte. 401).
  • Inland Port Connect GoLink operated by STAR Transit will operate a reduced bus schedule.

Sun., 12/24 (Christmas Eve)

  • No fixed route service (Hutchins Rte. 401).

 Mon., 12/25 (Christmas Day)

  • In observance of  Christmas Day, offices will be closed and no STAR Transit services will operate
  • No Inland Port Connect GoLink operated by STAR Transit service.

Mon., 1/1/2024 (New Year’s Day)

  • In observance of New Year’s Day, offices will be closed and no STAR Transit services will operate
  • No Inland Port Connect GoLink operated by STAR Transit service.

For more information, call 877-631-5278, Monday – Friday, 8:00 a.m. – 4:00 p.m. or visit www.STARtransit.org.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties and businesses.   STAR Transit provides safe, affordable and convenient transportation to the general public, seniors, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, and entertainment, etc. More than 100 employees are responsible for providing over 215,000 rides annually.   The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

STARNow Saturday Service Coming to Terrell

TERRELL, TX — Nov. 1, 2023 — STAR Transit will offer STARNow service on Saturdays in Terrell beginning November 11. The addition of Saturday service provides riders greater flexibility to access safe, affordable, and convenient public transit across the city.

“Our residents rely on STAR Transit every day, so we are pleased to support Saturday service to increase our citizens’ mobility options,” said Terrell Mayor Rick Carmona. “As the headquarters of STAR Transit, Terrell has a long and positive relationship with the agency, and we look forward to continuing to expand public transit options in our great city.”

STARNow offers same-day trips within city zones serviced by STAR Transit, with fares between $1 to $2. Saturday STARNow service in Terrell will be available 8:00 a.m.–5:00 p.m. In addition, Saturday service is available in Balch Springs and Mesquite.

“STAR Transit stands firmly dedicated to identifying new ways to broaden our transit options and enhance convenience for our riders,” said Tommy Henricks, the agency’s executive director. “Whether you’re booking a STARNow ride to go to the grocery store, see the doctor, visit family, or travel to countless other destinations, STAR Transit connects you to where you want to go.”

City Manager Mike Sims said, “Due to STAR Transit’s efficiency and hard work to obtain grants, they are able to provide a cost-effective and high-quality service. STAR Transit gives residents with transportation challenges another option to get to work. We can all be proud of STAR Transit’s contribution to our local economy and to the quality of life of our transit-dependent residents.

To book a STARNow ride, call 877-631-5278 or use the STARNow app, which can be downloaded free from the Apple App Store or Google Play Store. Wait times are subject to availability. Se habla español.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth-largest transit agency in the North Central Texas region — and the largest not funded by sales tax.  Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses.  STAR Transit provides safe, affordable, and convenient transportation to the general public, seniors, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, entertainment, and more.  Over 100 employees are responsible for providing more than 215,000 rides annually.  The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

Ride Free to Vote

TERRELL, TX — Oct. 24, 2023 — STAR Transit is offering free, round-trip rides to local polling places for early voting, encouraging all registered voters to participate.

Free service for early voting continues weekdays through Friday, November 3, across the entire STAR Transit service area.  In Mesquite and Balch Springs only, free service is available for early voting Saturday, October 28.  Free service is available across the entire service area on Election Day, Tuesday, November 7.

All STAR Transit services are available, including Demand Response, Fixed Routes, and STARNow.  To ride free on STARNow, use the code Vote2023.  Rides must be in the STAR Transit service area or STARNow zone and are subject to availability.  Voters must tell bus operators and reservationists they are riding to and from the polls.

To schedule a free ride to vote, call STAR Transit no less than 30 minutes in advance of the desired trip.  Scheduling agents are available during normal business hours, 8 a.m.–4 p.m., Monday–Friday at (877) 631-5278.  To book a STARNow ride, use the STARNow app, which can be downloaded free from the Apple App Store or Google Play Store.  Se habla español.

Voting Locations:

Make your voice heard by casting your ballot.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth-largest transit agency in the North Central Texas region — and the largest not funded by sales tax.  Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses.  STAR Transit provides safe, affordable, and convenient transportation to the general public, seniors, veterans, and persons with disabilities for access to jobs, healthcare, personal services, retail, entertainment, and more.  Over 100 employees are responsible for providing more than 215,000 rides annually.  The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.