RFP Issued | Transit Scheduling Software #2023111

STAR Transit is requesting proposals for the procurement of a Solar PV Project #2022111.  STAR Transit will issue an award to the vendor that provides the best value proposal.

RFP Issued: Friday, September 30, 2022
Deadline for Questions: Wednesday, October 12, 2022
Responses to Questions Posted: Wednesday, October 19, 2022
Proposals Due: October 26, 2022, by 3:00 P.M. CST
Interviews (if needed): October 31 – November 4, 2022
Notice to Proceed (NTP): Anticipated on or before November 18, 2022

Below are the related documents:

2023111_RFP_Transit Scheduling Software v1

STAR Transit reserves the right to make changes to the above-mentioned schedule. All such changes shall be made by an amendment to the solicitation or a letter to all the firms.

STAR TRANSIT INTRODUCES GREATER FLEXIBILITY IN MESQUITE

FOR IMMEDIATE RELEASE

 

STAR TRANSIT INTRODUCES GREATER FLEXIBILITY IN MESQUITE THROUGH ON-DEMAND SERVICE

MESQUITE, Texas — 9/22/22 — STAR Transit will transition Mesquite’s Route 201 (COMPASS) bus to on-demand service Oct. 1, giving passengers greater flexibility in travelling throughout the area. Additionally, the service area will be expanded to travel to places previously not covered.

Passengers can use their STARNow mobile app or call 877-631-5278 to schedule on-demand service aboard STAR Transit’s fleet of vehicles.  STARNow on-demand service in Mesquite operates 6 am-8 pm. weekdays, and 8 am-5 pm Saturdays.

During the transition, rush-hour passengers travelling between the Mesquite Park & Ride at Hanby Stadium and DART’s Lawnview Station will be able to catch shuttles at Hanby once an hour between 6 am and 8 am weekdays, rather than the Route 201 (COMPASS) bus. On the return trip, passengers will be able to catch shuttles at Lawnview Station to Hanby once an hour between 3 pm and 6 pm weekdays.

“STAR Transit is enthusiastic about enhancing our riders’ experience by offering more flexibility and customization. The STARNow mobile app makes riding with us easier than ever, and we look forward to serving even more Mesquite residents through our expanded STARNow zone,” Tommy Henricks, STAR Transit’s executive director, said. “Passengers won’t have to ride on someone else’s schedule. They will just have to step aboard.”

Rides within the STARNow travel zone cost $2 each way. Seniors 60 and older, veterans and riders who have disabilities ride for $1 each way. Children 12 and under ride for free, with another passenger who’s on a paid fare.

“In our survey of people in Mesquite this summer, we asked riders and potential riders what they want from their public transit service,” said Henricks. “More than 80 percent of the respondents say they want the service to be reliable. And more than 80 percent tell us they want it to be easy to use. These changes are making it much easier for people in Mesquite to reliably travel around the city, whenever and wherever they want to go. They can use their mobile app to schedule same-day service, or they can just call us.”

STAR Transit conducted a Mesquite Ridership Satisfaction Survey between May 30 and July 15 this year. A total 158 surveys were completed, and the city publicized the survey on the STAR Transit web site and social media, City of Mesquite social media, news media, outdoor advertising on STAR Transit vehicles, and announcements in the STARNow app. Besides reliability and ease of use, the survey respondents gave high priority to safety and friendliness, frequency, time savings, and speed.

Henricks continued “The survey results support replacing the COMPASS bus service with a revamped on-demand service, allowing riders greater flexibility in deciding when and where they travel.”

ABOUT STAR TRANSIT: Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses. STAR Transit provides safe, affordable, and convenient transportation to the public, seniors, veterans, and people with disabilities for access to jobs, healthcare, personal services, retail, and entertainment. More than 100 employees are responsible for providing over 135,000 rides annually. The agency is headquartered in Terrell. For more information, visit STARtransit.org.

No Service September 5 (Labor Day)

In observance of Labor Day, STAR Transit will be closed Monday, September 5.  This includes:

  • STAR Transit admin office/Call Center.
  • Demand Response service.
  • STARNow service in Kaufman County, Mesquite, Balch Springs, Seagoville nor DeSoto.
  • Fixed route service (Balch Springs Rte. 101/COMPASS Rte. 201/Hutchins Rte. 401.)
  • GoLink Inland Port Connect

These services will resume regular operation on Tuesday, September 6.

For more information call 877-631-5278 or visit www.STARtransit.org.

RFP Issued | Solar PV Project #2022111

STAR Transit is requesting proposals for the procurement of a Solar PV Project #2022111.  STAR Transit will issue an award to the vendor that provides the best value proposal.

RFP Issued: July 6, 2022
Deadline for Questions: July 15, 2022 by 4:00 P.M. CST
Responses to Questions Posted: July 19, 2022 by 4:00 P.M. CST
Proposals Due: July 26, 2022 by 3:00 P.M. CST
Interviews (if needed): July 27-29, 2022
Notice to Proceed (NTP): Anticipated on or before August 10, 2022

STAR Transit reserves the right to make changes to the above-mentioned schedule. All such changes shall be made by an amendment to the RFP and shall be posted on STAR Transit’s website at https://www.startransit.org/about-us/business-center/.

Public Comment Period Underway In Mesquite

The public comment period is underway for the proposed service changes in Mesquite.  The comment period will end at the close of business July 8, 2022. There are several ways to complete a Mesquite Transit Survey Form.

For more information, call 877-631-5278 or go to STAR Transit’s website, www.STARtransit.org.

Public Meeting Notice | Mesquite Potential Service Changes

VIRTUAL PUBLIC MEETING PRESENTATION

NOTICE IS HEREBY GIVEN that STAR Transit will hold two public meetings to involve citizen participation regarding potential service changes in Mesquite. Anyone wishing to make comments are invited to attend and express their views.

Public Meeting #1
When:           Tuesday, June 21, 2022 @ 6:30 pm
Where:          Mesquite City Hall, 2nd Floor Training Rooms, 757 N. Galloway Ave., Mesquite, TX 75149

STAR Transit will simultaneously conduct this meeting via phone/virtual conference. The virtual meeting is accessible in the following ways:

Via Zoom:     https://us02web.zoom.us/j/89277074287
Dial:               1 346 248 7799 (Meeting ID: 892 7707 4287)
Facebook:     https://www.facebook.com/startransit/

Public Meeting #2
When:           Friday, June 24, 2022 @ Noon
Where:          Oak Street Health, 2110 N. Galloway Ave, Suite 116, Mesquite, TX 75150

STAR Transit will simultaneously conduct this meeting via phone/virtual conference. The virtual meeting is accessible in the following ways:

Via Zoom:     https://us02web.zoom.us/j/83535157969
Dial:               1 346 248 7799 (Meeting ID: 835 3515 7969)
Facebook:     https://www.facebook.com/startransit/

Assistive listening devices, materials in other alternative formats, American Sign Language interpreters and other accommodations will be made available upon request. Contact Teresa Elliott, 469-474-2309 (V), 1-800-RELAYTX (735-2989) (TTY). Providing at least 72 hours notice (or two weeks notice for American Sign Language interpreters) will help to ensure availability. Un traductor español estará disponible.

The public comment period will end at the close of business July 8, 2022. There are several ways to complete a Mesquite Transit Survey Form.

For more information, call 877-631-5278 or go to STAR Transit’s website, www.STARtransit.org.

STAR Transit seeks public input on Mesquite’s transit priorities

For Immediate Release

STAR Transit seeks public input on Mesquite’s transit priorities

(TERRELL, TX) – June 2, 2022 – STAR Transit is seeking public feedback about its services in Mesquite, as part of a comprehensive evaluation that will build a foundation for development of recommendations on potential system enhancements.

“STAR Transit is working to make transit in Mesquite better, and we want to hear from you,” Tommy Henricks, STAR Transit executive director, said. “Please take our brief survey to tell us about your experience and what you want to see from transit in the future. If you don’t currently use transit, that’s OK, we want to hear from everyone.”

The survey is open and can be accessed via:

Survey link:
https://bit.ly/MesquiteTransitSurvey22
https://bit.ly/MesquiteStudy_Enespañol

Website:
STARtransit.org

Social Media:
Facebook (facebook.com/startransit)
Instagram (@startransit_official)

The digital version of the survey will remain open through July 8. In addition, STAR Transit will distribute and collect printed surveys during rides and at local community centers.

STAR Transit operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with STAR Transit. If you need any accommodations or prefer to receive a hard copy of the survey, please contact STAR Transit at (877) 631-5278.

About STAR Transit. Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses. STAR Transit provides safe, affordable, and convenient transportation to the public, seniors, veterans, and people with disabilities for access to jobs, healthcare, personal services, retail, and entertainment. More than 100 employees are responsible for providing over 135,000 rides annually. The agency is headquartered in Terrell.  For more information, visit STARtransit.org.

No service May 30 (Memorial Day)

In observance of Memorial Day, STAR Transit will be closed Monday, May 30.  This includes:

  • STAR Transit admin office/Call Center.
  • Demand Response service.
  • STARNow service in Kaufman County, Mesquite, Balch Springs, Seagoville nor DeSoto.
  • Fixed route service (Balch Springs Rte. 101/COMPASS Rte. 201/Hutchins Rte. 401.)
  • GoLink Inland Port Connect

These services will resume regular operation on Tuesday, May 31.

For more information call 877-631-5278 or visit www.STARtransit.org.

STAR Transit Elects Longtime Executive Director to Board


For Immediate Release

STAR Transit Elects Longtime Executive Director to Board

 (TERRELL, TX) – May 2, 2022 – Omega Hawkins, who retired as STAR Transit’s Executive Director in 2019, is the organization’s new Primary Place 1 board member.

The board elected Hawkins on April 19.  Previously, she was serving as Alternate Member Place 1. The board re-elected three officers at the same meeting: Jerry Dittman, Chairman; Carrie Gordon, Vice Chairman; and Dana Macalik, Secretary.

Hawkins had been executive director for more than 40 years when she retired. Tommy Henricks was promoted to Executive Director from Chief Financial Officer when Hawkins retired.

“STAR Transit is in such a wonderful position today,” Hawkins said. “It’s made a great transition to on-demand transportation, and I’m delighted to serve the organization as Primary Place 1 board member.”

Hawkins’ perspective on STAR Transit and the growth of its network and region is invaluable, Tommy Henricks, STAR Transit Executive Director, said.

“Omega has such a depth of institutional knowledge,” Henricks said. “She’s an indispensable resource to the organization and our board.”

Dittman retired from the City of Mesquite where he served as Deputy City Manager. He was elected STAR Transit chair in 2021.

Gordon is Mayor of Balch Springs and was elected STAR Transit’s Vice Chair in 2021.

Macalik serves on the Rockwall City Council and is former Mayor Pro Tem. She was elected STAR Transit secretary in 2021.

About STAR Transit. Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses. STAR Transit provides safe, affordable, and convenient transportation to the public, seniors, veterans, and people with disabilities for access to jobs, healthcare, personal services, retail, and entertainment. More than 100 employees are responsible for providing over 135,000 rides annually. The agency is headquartered in Terrell.  For more information, visit STARtransit.org.

STAR Transit celebrates Rider Appreciation Week, April 25 – April 30

For Immediate Release

STAR Transit Celebrates Rider Appreciation Week, April 25-30

(TERRELL, TX) – April 21, 2022 – STAR Transit celebrates Rider Appreciation Week, April 25–April 30, offering free rides and other giveaways.

“All rides are free, and we’re bringing the Rider Appreciation Week Prize Patrol back,” Kim Britton, STAR Transit’s deputy executive director, said. “Our riders in Kaufman County, Rockwall County, Seagoville, Balch Springs, Mesquite, Hutchins and DeSoto should watch for our Prize Patrol. They’ll be surprising riders with giveaways, including lanyards and bags and other free things.”

“We want to thank our riders,” Tommy Henricks, STAR Transit’s executive director, said. “They trusted us with their mobility needs through COVID and continue to do so well after more than four decades in transit.”

Riders are encouraged to post selfies on their social media pages throughout the week, using the hashtag, #STAppreciatesMe.  STAR Transit will post pictures on the STAR Transit Facebook page, www.Facebook.com/startransit and Instagram, https://www.instagram.com/startransit_official/.

For more information on STAR Transit, visit STARtransit.org or call 877-631-5278.

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About STAR Transit.  Founded in 1988, STAR Transit is the fourth largest transit agency in the North Central Texas region—and the largest not funded by sales tax. Revenues are derived from federal and state grants as well as local partnerships with cities, counties, and businesses. STAR Transit provides safe, affordable, and convenient transportation to the public, seniors, veterans, and people with disabilities for access to jobs, healthcare, personal services, retail, and entertainment. More than 100 employees are responsible for providing over 135,000 rides annually. The agency is headquartered in Terrell.  For more information, visit STARtransit.org.