Rides are available to the general public in and around Kaufman County, Rockwall County, Balch Springs, Mesquite, Seagoville and DeSoto.
STAR Transit is a provider of Medicaid transportation in Kaufman County (Combine, Cottonwood, Crandall, Elmo, Forney, Grays Prairie, Kaufman, Kemp, Mabank, Oak Grove, Oak Ridge, Post Oak Bend, Rosser, Scurry, Talty, Terrell), Rockwall County (Fate, Glen Hill, Heath, McLendon-Chisholm, Mobile City, Rockwall, Royse City), Wills Point, Myrtle Springs, Wise, Alsa, West Tawakoni, Quinlan, Hawk Cove, Navarro County (Corsicana, Kerens, Rice, Blooming Grove, Dawson, Frost, Angus, Retreat, Mildred, Oak Valley, Eureka, Richland, Navarro, Goodlow, Powell, Emhouse and Ellis County (Alma, Bardwell, Cedar Hill, Ennis, Ferris, Garrett, Grand Prairie, Glenn Heights, Italy, Maypearl, Midlothian, Milford, Oak Leaf, Ovilla, Palmer, Pecan Hill, Red Oak, Venus, Waxahachie). The reservation line for MotivCare is 855-687-3255.
Our buses are ADA accessible. Our medical transportation drivers are trained in first aid, CPR and defensive driving to ensure the safety of our riders.
Mesquite: 6 am - 8 pm, Monday - Friday
Balch Springs: 8 am – 5 pm, Monday – Friday
Seagoville: Call for availability.
How to Schedule a Ride
Call STAR Transit at least 1 business day but not more than 2 weeks in advance of the desired trip. Scheduling Agents are available during normal business hours (8 a.m. – 4 p.m.) at (877) 631-5278. Se Habla Español.
See our Cancellations and Changes Policy
|Distance||Reduced fare||General population|
|Any trip 5 miles or less||$1||$2|
|Between 5 and 10 miles||$2||$4|
|Between 10 and 15 miles||$3||$6|
|Between 15 and 20 miles||$4||$8|
|Between 20 and 25 miles||$5||$10|
|More than 25 miles||$6||$12|
- Children 12 and under are free with a paid fare.
To qualify for the senior 60+, veteran and/or disabled fare, you’ll need to go through our qualification process.
A reduced fare ID, exact cash or STAR Transit tickets (One ticket = $1) equaling the fare amount is required each time a customer boards the vehicle. Drivers are not able to make change.
Tickets can be purchased in the following ways:
- In person at STAR Transit (by appointment only), 500 Industrial Blvd., Terrell, TX 75160 (M-F, 8:00 a.m. 4:00 p.m.)
Service is not available on the following days:
- New Year's Day
- President's Day
- Martin Luther King Jr. Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- The day after Thanksgiving
- Christmas Eve
- Christmas Day
Need Further Assistance?
Client Advocates are available to riders who may need assistance while traveling to medical appointments and limited shopping trips. This service is available at NO ADDITIONAL COST to our clients.
For more information on this service or if you are interested in being a Client Advocate please contact Sherri Faulk at (469) 474-2401 or email us.