General & Medicaid Transportation
Origin to destination rides are available to the public in and around Kaufman County, Rockwall County, Balch Springs, Mesquite, Seagoville, DeSoto and Cedar Hill (6/1/23).
STAR Transit is a provider of Medicaid transportation in Kaufman County (Combine, Cottonwood, Crandall, Elmo, Forney, Grays Prairie, Kaufman, Kemp, Mabank, Oak Grove, Oak Ridge, Post Oak Bend, Rosser, Scurry, Talty, Terrell), Rockwall County (Fate, Glen Hill, Heath, McLendon-Chisholm, Mobile City, Rockwall, Royse City), Wills Point, Myrtle Springs, Wise, Alsa, West Tawakoni, Quinlan, Hawk Cove, Navarro County (Corsicana, Kerens, Rice, Blooming Grove, Dawson, Frost, Angus, Retreat, Mildred, Oak Valley, Eureka, Richland, Navarro, Goodlow, Powell, Emhouse and Ellis County (Alma, Bardwell, Cedar Hill, Ennis, Ferris, Garrett, Grand Prairie, Glenn Heights, Italy, Maypearl, Midlothian, Milford, Oak Leaf, Ovilla, Palmer, Pecan Hill, Red Oak, Venus, Waxahachie).
To book a Medicaid ride, call your health plan’s medical transportation contact number. Click here for a list of providers and their contact information.
Our buses are ADA accessible. Our drivers are trained in first aid, CPR and defensive driving to ensure the safety of our riders.
Service Hours
Mesquite: 6 am - 8 pm, Monday - Friday
How to Schedule a Ride
Call STAR Transit at least 1 business day but not more than 2 weeks in advance of the desired trip. Scheduling Agents are available during normal business hours (8 am – 4 pm) at (877) 631-5278. Se Habla Español.
See our Cancellations and Changes Policy
Fares
| Distance | 60+, veterans, and/or disabled riders | General population (Ages 13 - 59) |
|---|---|---|
| Any trip 5 miles or less | $1 | $2 |
| Between 5 and 10 miles | $2 | $4 |
| Between 10 and 15 miles | $3 | $6 |
| Between 15 and 20 miles | $4 | $8 |
| Between 20 and 25 miles | $5 | $10 |
| More than 25 miles | $6 | $12 |
- Children 12 and under are free with a paid fare.
To qualify for the 60+, veteran and/or disabled fare, call the Mobility Management Office at 877-631-5278.
Fare Payment Options:
Cash on the vehicle or pre-payment with a credit card equaling the fare amount is required each time you board the bus. Drivers are not able to make change. Pre-payments by credit card can be made by calling (877) 631-5278.
Ticket purchases over $100 can be made by calling 877-631-5278.
Service Holidays
Service is not available on the following days:
- New Year's Day
- President's Day
- Martin Luther King Jr. Day
- Good Friday
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- The Day after Thanksgiving
- Christmas Eve
- Christmas Day
Need Further Assistance?
Client Advocates are available to riders who may need assistance while traveling to medical appointments and limited shopping trips. This service is available at NO ADDITIONAL COST to our clients.
For more information on this service or if you are interested in being a Client Advocate please call us at 877-631-5278.