1. Download the STARNow mobile app from the Apple App store and Google Play store.
2. Open the STARNow app on your mobile device.
3. Tap on the “Where to?” box and select your drop-off location by searching for a point-of-interest or address. When selecting your pickup spot you can use your current location (the default) or enter your pickup location/address manually.
4. Add additional passengers or request accessibility features by tapping on the “Passenger” or “Wheelchair” icons.
5. If you want to schedule your trip in advance, select a later time by tapping “Schedule” in the lower right corner. Trips can only be scheduled for the same day.
6. Choose to add a credit card and pay for your trip in the app or select cash and pay on the vehicle.
7. Review your estimated pickup and drop-off time and tap “Request Ride” when ready.

Once a trip is created, riders will receive real-time updates via text or app notifications and can track vehicle location and estimated arrival time in the STARNow app.

Don’t have a smartphone?
Book your trip by calling 877-631-5278.