News

Mesquite Public Meeting | July 22, 2019 @ 7:00 pm

NOTICE IS HEREBY GIVEN that STAR Transit will hold one public meeting to involve citizen participation regarding transportation in Mesquite including changes to the Mesquite COMPASS route and the addition of Mobility on Demand.  STAR Transit will provide information regarding the revisions and additions including route map and schedule.  Anyone wishing to make comments are invited to attend and express their views.

Meeting Details:
Monday, July 22, 2019 at 7:00 pm
Mesquite Arts Center (1527 N. Galloway Ave., Mesquite, TX 75149)

Transportation is available within the city limits of Mesquite.  Call 877-631-5278 to schedule a ride.  Advanced booking is required.  Space is limited.  First come, first served.

This facility is accessible to persons using wheelchairs and others with disabilities.  Informational material is available in large print.  Assistive listening devices, materials in other alternative formats, American Sign Language interpreters and other accommodations will be made available upon request.  Contact Teresa Elliott, 469-474-2309 (V), 1- 800-RELAY TX (735-2989) (TTY).  Providing at least 72 hours notice (or two weeks notice for American Sign Language interpreters) will help to ensure availability.

Un traductor español estará disponible.

The public comment period will be open through the close of business on August 5, 2019.

There are several ways to complete a Public Comment Form.

  • Complete and submit the form online: Public Comment Form
  • Mail: Print and complete the Public Comment Form and mail to: STAR Transit, Attention Teresa Elliott, P.O. Box 703, Terrell, TX 75160
  • Fax: Print and complete the Public Comment Form and fax to (972) 563-0048.
  • Pick up a form at Operations Center: STAR Transit, 500 Industrial Blvd., Terrell, Texas 75160
  • Email: Email request to STAR Transit Customer Care at [email protected]

STAR Transit announces Tommy Henricks as new Executive Director; Omega Hawkins takes on a new role


News Release
FOR IMMEDIATE RELEASE


Media Contact:
Kim Britton, Chief Communications Officer
STAR Transit
[email protected]

Terrell, TX – With the support of the STAR Transit Board of Directors, Tommy Henricks has been named Executive Director effective September 1.  In his new role, Henricks will manage daily operations, including financial oversight and other initiatives aimed at growing and maintaining the agency’s service to local government partners, businesses and nonprofit entities.

The STAR Transit Board of Directors has addressed succession planning by making it a multi-year goal to ensure continuity of leadership and continued high quality service to the riders and local governments.  Omega Hawkins, current Executive Director, and Mike Sims, Deputy Executive Director, have worked to develop a professional, well-trained leadership team.

Hawkins said, “After 40 years at the helm of this great agency and with the support of my family, I have decided it is time to reduce my role within the agency.  I’ll remain part of the management team, helping support Tommy in this leadership position.”

Henricks has been with the agency for over three years, serving as the Chief Financial Officer.  In this position, he is responsible for managing the business office, IT, fleet and facilities. He has been instrumental in the development of STAR Transit’s current business model that has been recognized by the Texas Department of Transportation.  A state established public transportation agency with no dedicated sales tax support, STAR Transit operates under a combination of state and federal grants as well as voluntary local contributions.

Hawkins continued, “The STAR Transit Board and I have full confidence that Tommy will do a fantastic job.  He is a very proactive, hands-on and strategic thinker.  His dedication to STAR Transit’s success comes with an unwavering pride in his work.”

Henricks said, “I would like to thank the STAR Transit Board of Directors for this tremendous opportunity to serve our partners and clients.  I have been blessed to have the opportunity to work with Mike and Omega for the past three years and I know that I have learned from the best.  I look forward to working with our leadership team to achieve the mission and goals of our Board.  We have accomplished a lot working as a team, and we will continue to take significant steps in providing transit services to the communities we serve.”

Henricks has 15 years of financial and management experience in the transit and healthcare industries. He also serves on numerous Boards including the Kaufman Chamber of Commerce, Treasurer of Promiseland Learning Center and Treasurer of The Purpose Project.

Henricks graduated with a Bachelor of Business Administration in Finance from Rawls College of Business, Texas Tech University.  He was named the Texas Transit Association 2019 Rising Star and graduated as part of the 2018 Texas Transit Leadership Initiative.

Along with the change in Hawkins’s role, Mike Sims, has resigned as Deputy Executive Director effective later this summer.

“We are positioned well to take on new challenges and I look forward to working with Omega and members of our team in the months ahead”, said Henricks.  “Public transit is of great importance to our quality of life; whether providing rides to jobs to healthcare services to grocery and retail centers or to simply pursue recreational opportunities.”

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 About STAR Transit.  Founded in 1988, STAR Transit’s mission is to provide safe, affordable and convenient transportation to the general public, seniors, veterans and persons with disabilities for access to jobs, health care, personal services, retail, and entertainment, to name a few reasons why riders use STAR Transit. Its highly trained and experienced staff and operators are customer-service driven and safety-focused. STAR Transit is a political subdivision of the state of Texas, has more than 100 employees, and provides over 230,000 rides every year, with that number always increasing.  The agency is headquartered in Terrell, TX.  For more information, visit STARtransit.org.

STAR Transit and City of DeSoto Celebrate Milestone

STAR Transit is celebrating its one-year anniversary of providing public transportation in the City of DeSoto. In April 2018, with the support of the DeSoto City Council and the North Central Texas Regional Transportation Council, STAR Transit began serving the City of DeSoto with demand response, curb-to-curb service as well as a commuter bus route.

“Mobility is one of the most critical factors to DeSoto’s continued success. The services that STAR Transit has provided over the past year are greatly appreciated and definitely help us to move forward,” said DeSoto Mayor Curtistene S. McCowan. “The service along DeSoto’s Route 501 not only makes it easier for our residents to run errands, or connect to other transportation hubs, but also the frequent stops at our industrial parks help many get to work or even seek out new employment opportunities.”

Route 501 serves the City of DeSoto, including area industrial parks with stops located at the Kohl’s e-Fulfillment Center and Wal-Mart Distribution. The route also accesses Methodist Charlton Medical Center and the UNT Dallas Station on the DART Rail Blue Line. This service also connects DeSoto to multiple cities located in the inland port area with transfer points at The Crossing Shopping Center and the UNT Dallas Station on the Hutchins Shuttle Route 401.

Omega Hawkins, STAR Transit Executive Director, said, “We are proud to be partnering with the City of DeSoto to provide our services to seniors, families and those wanting affordable, dependable transportation to their jobs. “Public transportation is an important factor in a community’s quality of life. It supports job generation and sustainability. DeSoto’s path forward is definitely one of positive, managed growth,” Hawkins continued.

According to research data from the American Public Transportation Association, a total of 87% of the trips taken using public transit contributes positively to the local economy,

For the 2018-2019 fiscal year, the City Council has opted to contract services for one Demand Response bus and one bus that operates bus route 501. If popularity in the services persists, modifications to existing services will be sought for fiscal year 2019-2020 and beyond.

For more information about STAR Transit and the DeSoto services, visit www.STARtransit.org or call 877-631-5278 during regular business hours, Monday – Friday, 8:00 am – 4:00 pm.

Kim Britton, Chief Communications Officer, STAR Transit
469-474-2371, [email protected]

Matt Smith, Communications Manager, City of DeSoto
469-636-9744, [email protected]

STAR Transit continues to expand, adds Mobility on Demand in Terrell

STAR Transit will now offer same day rides with the start-up of its newest service, Mobility on Demand, (MOD) on Thursday, Nov. 1. The pilot will initially operate inside the Terrell city limits.

“Same day rides support the greater community in all that our residents are doing—whether they are going to work, last minute medical appointments, shopping, or even to visit friends and family,” said Omega Hawkins, Executive Director. “Our new Mobility on Demand program will provide independent and seamless mobility options that will support a myriad of situations.”

“We are pleased and excited to add another form of transportation to our portfolio. Terrell is our base so it’s logical to test the new service here, before launching in other cities.”

“Same day trips will be available Monday – Friday, 8:00 am – 5:00 pm and can be booked by calling 877-631-5278 and pressing 5,” she continued. “The fare for the new service is $6 per trip, $3 for qualified seniors 60+, veterans and disabled riders. Rides are based on vehicle availability.”

Along with adding MOD, revisions to Routes 803 and 804 will go into effect. After reviewing the ongoing usage of Routes 803 and 804, fixed route stops are changing and will operate as the 803 Loop.

New stops include Airport Rd. @ S. Virginia St., Holiday Inn Express, Mattress Zone, Virginia Ann Apartments, Country Club Manor Apartments, TISD ExCEL Center, Bridge St. @ Hwy 80 and E. High St. @ Delphine St. Stops at TVCC, AutoZone, Old Castle, Dellis St., TigerMart, Southwestern Christian College and Metro Dr. @ Apache have been eliminated. These locations can be accessed by using the Demand Response and new same day MOD services.

Fares on the fixed-route are $1, each way. Drivers do not carry cash so they cannot make change. If one prefers not to pay cash, tickets may be purchased online at STARtransit.org or during normal business hours at the Terrell office, 500 Industrial Blvd.

Qualified seniors 60+, veterans and disabled riders may ride free. For more information about how to qualify, contact the Mobility Management Department at 877-631-5278.

Additionally, STAR Transit offers connections to DART from Mesquite, Balch Springs, Seagoville, Hutchins and DeSoto.

Media Contact: Kim Britton, Chief Communications Officer

Upcoming Board Meetings

DateTimeAgenda
July 16, 2019 2:00 pm Download
August 20, 2019 2:00 pm
September 17, 2019 2:00 pm
October 15, 2019 2:00 pm
November 19, 2019 2:00 pm
December 17, 2019 2:00 pm
See past meetings →